FAQ

Getting started

Is Silvane free? Yes — the free plan is a complete collection manager with generous limits. Silvane Pro ($3.49/mo or $29.99/yr) removes the limits and unlocks advanced tools. No ads either way.

Is there a web or desktop app? The app is iOS/Android. The web (silvane.app) hosts your public profile and share pages, the precon/Secret Lair catalogs, this manual — and your own full collection view when you sign in at silvane.app/login with the same account.

How do I move my collection from another app? Import CSV or text exports (Moxfield, Archidekt, Arena, TCGplayer, MTGO, Helvault, plain text), or paste a deck URL — Moxfield binder URLs import too, straight into a binder. Big imports run in the background.

My cards are in Spanish / Japanese / German — does Silvane handle that? Fully. Foreign copies show their printed name everywhere ("Cultivar (Cultivate)"), card detail shows rules text in the card's language, and you can search by any name — accents optional. See Card languages.

Sync & data

How does sync work? Local-first: the app works fully offline and syncs automatically when online. Sign in on any device and your collection is there. See Account & sync.

I deleted something by accident. Check Profile → Data & Backups → Recently deleted — deletions are recoverable for 30 days. You'll need to be signed in and online to see and restore them. See Recycle bin.

Can I get my data out? Always. Export any collection or deck in standard formats, or export your entire account as a portable .silvane file.

Prices

Where do prices come from? Why do they differ from my store? Prices are daily market aggregates (see Prices & Market) — estimates for tracking, not quotes. Always confirm with a store before buying or selling.

When do prices update? Daily. Your portfolio chart is built from those daily snapshots.

Subscriptions

How do I cancel Silvane Pro? In your App Store or Google Play subscription settings (not inside the app). Pro stays active until the end of the paid period. See Silvane Pro.

How do refunds work? Billing runs through Apple/Google, so refunds follow their policies — request them from the store.

What happens to my cards if Pro ends? Nothing is deleted. Free limits apply again; everything you have stays visible and editable.

I have Pro but a new device doesn't show it. Open the Pro screen and tap Restore purchases — it re-links the store subscription to your account. Make sure the device is signed in to the same App Store / Google account that bought it.

Contact

How do I report a bug or suggest something? In the app: Profile → About → Send Feedback. It lands directly with the team.

Questions this manual doesn't answer? Write to support@silvane.app.